Delivery Charges
- Standard Delivery – €7.50 plus VAT @ 23% (€9.23) for normal courier packages.
- Half Price Shipping* – €3.75 plus VAT @ 23% (€4.61) for orders over €190**.
- Overweight boxes (such as machinery, 20L oil drums etc.) will be charged at cost.
All orders are processed as soon as they are received. We endeavour to deliver within 24-72 hours for in-stock items. Please place your orders before 1.00 pm for next day dispatch.
*This discount will be applied automatically on-site when your order is above €190*.
**Excluding VAT and shipping.
Friday/Weekend Orders
Orders placed before 5.00 p.m will be dispatched on the following Monday.
Orders placed after this time or during the weekend will require an additional 24 to 48hrs for delivery.
Large or bulky items normally require additional delivery time, but you will be advised of this when you place your order. Any items not in stock will be delivered as soon as we receive them.
Please note that certain items, such as sprays and bespoke products, may require a slightly longer delivery time and may incur a higher delivery charge.
Certain products are subject to availability and delays may sometimes occur that are outside our control. If your products are not immediately available, we will advise you of the delay and give you an estimated date of delivery. You can also choose to cancel the backorder if you would rather not wait.
Returns / Exchanges
If your item is damaged, please contact us as soon as possible after receipt of goods. Please include full details of the problem along with the relevant invoice number.
If exchanging an item, you must cover the discounted cost of shipping (€5) the replacement item to you. Please return the items in their original condition, unused and in their display packaging. Return the items to us as you received them with a note containing your name, full address, contact number and requested size. To avoid delay, please contact us prior to dispatching the item to us to check the availability of stock. We reserve the right to refuse or charge a restocking fee on refunds and exchanges if the product, original packaging or contents has been damaged, lost or obviously used.
International Delivery
Our standard delivery charges apply to the Republic of Ireland, but deliveries to offshore islands may cost more.
Deliveries outside the ROI are available but may cost more depending on the distance. Deliveries outside the ROI will be charged at cost.
Due to Brexit, we are not shipping to the UK at this time.
Backorders
Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date. Due to pandemic and Brexit issues, some items will not have a due date. We will do our best to fulfil your order in due course.
Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.
If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.
Full details can be found in the “Terms & Conditions” section.